General Questions
Q: What is Willow & Hare Rabbit Co.?
A: We're a bunny-loving small business offering the healthiest, all-natural treats for rabbits and other small animals., plus adorable merch for bunny enthusiasts.
Q: Where are you located?
A: We're based in Utah, but we ship nationwide
Bunny Treats
Q: Are your treats safe for rabbits of all ages?
Our treats are made with natural, rabbit-safe ingredients and are generally suitable for rabbits of all ages. However, we always recommend introducing new treats slowly, especially for young rabbits or those with sensitive stomachs. Some ingredients, like herbs or dried fruits, may be better suited for adult rabbits in moderation. If your rabbit is under 12 weeks old, or if you have any concerns, please consult a rabbit-savvy veterinarian before introducing new foods.
Q: What ingredients do you use in your treats?
A: We only use organic, wholesome ingredients—no added sugars, artificial flavors, or preservatives. You can find a full ingredient list on each product page.
Q: How should I store the treats?
A: Keep treats in a cool, dry place in a sealed container or resealable bag to maintain freshness.
Q: How long do the treats last?
A: Our treats are shelf-stable for 3–6 months when stored properly.
Merchandise
Q: What kind of merch do you offer?
A: We offer bunny-themed apparel, mugs, home décor, and accessories—perfect for bunny parents and rabbit lovers alike!
Q: Do you offer gift cards?
A: Yes! You can send a digital gift card to your favorite bunny lover straight from our website.
Orders & Shipping
Q: How long does shipping take?
A: Orders typically ship within 1-2 business days. Delivery times vary depending on location, but you’ll receive tracking information once your order ships.
Q: Do you ship internationally?
A: Currently, we ship within the U.S. only, but international shipping will be available soon!
Q: What’s your return policy?
A: Due to the nature of edible products, treats are non-returnable. For merchandise, we accept returns within 14 days if the item is unused and in original packaging.
Other Questions
Q: How can I contact you?
A: Reach us anytime at [willowandharerabbitco@gmail.com] or use the contact form on our website. We usually respond within 1–2 business days.
Q: Do you work with rescues or shelters?
A: Yes! A portion of profits goes to bunny rescues, and we love partnering with shelters. Reach out to collaborate!